LoongBuy QC Process Explained: How to View Quality Check Photos and Request Modifications
LoongBuy's quality control (QC) process ensures you receive exactly what you ordered. This guide explains how to review QC photos and request modifications if needed.
Understanding LoongBuy's Quality Inspection
Before shipping your items, LoongBuy conducts thorough quality checks including:
- Detailed product photography (front, back, sides, labels)
- Functionality testing for electronics
- Measurements verification for clothing/shoes
- Color and material inspection
These QC images help you confirm product quality before final shipment.
How to Access Your QC Photos
Follow these steps to view your quality check images:
- Log in to your LoongBuy account
- Navigate to "My Orders"
- Select the order with completed inspection
- Click "View QC Photos" button
- Zoom and examine all product angles
QC images are typically available 1-3 business days after purchase.
Requesting Modifications: When and How
If you notice quality issues in the inspection photos:
Common Reasons for Rejection
- Color/material mismatches
- Visible defects (scratches, stains, irregularities)
- Incorrect sizing measurements
- Missing components/accessories
How to Request Changes
- Click "Request Modification" under QC photos
- Select the issue(s) from dropdown menu
- Add detailed written description
- Attach circle/markup images if needed
- Submit and wait for agent response (usually within 24-48h)
LoongBuy QC Timeframes
| Item Type | Average QC Time |
|---|---|
| Standard products | 24-48 hours |
| Custom-made items | 3-5 business days |
| Electronic devices | 2-3 business days |
Tips for Smooth QC Process
- Check QC photos as soon as available to avoid shipping delays
- Provide clear reasons when requesting modifications
- Respond promptly to agent follow-up questions
- Note that minor variations (color tone, stitch details) may not qualify for replacement
LoongBuy's quality inspection process puts control in your hands. Review QC photos carefully and don't hesitate to request changes when necessary. With proper attention to QC images and clear modification requests, you'll receive exactly what you ordered - guaranteed. For additional questions about the QC process, consult your personal shopping assistant.